KYC Support Manager

Remote

Full-time

Ukraine

KYC Support Manager are you here?

If you know how to make customer satisfied and close the deal, then you should check out this job opportunity.

AMLBot - international project with Ukrainian origins. We develop compliance tools (AML, KYC, KYT) to protect users from dirty money risks while interacting with CeFi & DeFi projects.

Today our service is used by 5K+ Crypto Companies ( exchanges, OTC desks, and other DeFi / CeFi businesses) and 220K+ active users

Links to our projects:

As you know, we have many clients, and they all want constant communication with us. That's why we need a skilled professional with experience in customer support 24/7. The main task is to response to requests, handle AML / KYC requests from customers, and increase conversion from request to sale.

We offer:

100% remote work and flexible schedule;
Fixed payment up to $1000 + % of sales. Payments in USDT;
Professional growth within the company. Upcoming - Head of Support Team;
Friendly team that is always supportive.

What we want in return:

Mandatory knowledge of crypto and experience in similar positions in this industry at least 1 year;
Mandatory experience with KYC;
Experience and knowledge in AML/KYC сompliance systems;
Knowledge of English (upper intermediate for both verbal & written);
Excellent negotiation skills to build relationships;
Responsibility (for the result, deadlines, quality of promises) and discipline;
CV with your photo and links to your social media (e.g. LinkedIn).

What we will do:

Advise clients and sell the company's services via chat;
Promptly process orders in the administrative system;
Develop and improve customer relationships;
Handle AML / KYC requests from customers;
Participate in the life of the company.

We'll develop our business in the international scene and increase your financial wealth together.

If you've considered this position and are sure you want to develop with us, send us your CV.